Raysync service items
Dear Raysync Cloud users, thank you for choosing Raysync Cloud online storage and collaboration services. Please carefully read and fully understand these terms of services. By ticking the "Accept the service terms and conditions" box, you signify that you have fully understood and agree to be bound by these terms. IF YOU DON’T ACCEPT THE TERMS AND CONDITIONS OF THIS SERVICE AGREEMENT, YOU MUST NOT USE THE SERVICES IMMEDIATELY. This present Agreement applies to all services provided by Raysync Cloud

Service Content

The services provided by Raysync Cloud refer to all online file storage and collaboration services provided by Raysync Cloud via www.raysync.cloud (hereinafter referred to as the "Website"), as well as the service content provided under the concluded contract(s) when Raysync Cloud service(s) is/are formally used, including the upgrade(s) and update(s) of all services and software products within the term of the contract. All changes in regard to service form, service content and service standard shall be informed by Raysync Cloud via telephone, email and other available means of communication. You are advised to pay attention and understand these changes in a timely manner.

Signing of Contract

Before officially using Raysync Cloud’s paid services, you will be asked to enter into a formal software service contract, in order to protect the legitimate interests of both Parties and to clarify all service standards of Raysync Cloud. When you sign a software service contract, you shall reach the age of legal competence as provided by applicable law. You may sign the contract in any of the following methods:

1. Authorize or provide an electronic signature via Internet.

2. Sign the contract by fax, scanned copy or sending the signed contract in paper.

Service Fees

Raysync Cloud publishes its detailed service fees and pricing plans on the website, or you may call our 400-833-6022 service number to acquire such detailed information. The final service fees shall be determined by the contractual price under the software service contract entered by and between you and Raysync Cloud. Raysync Cloud reserves the right to adjust its charging standards based on actual situations. Nevertheless, such adjustment shall not affect the services that you have purchased.

It is worth mentioning that the service fees as mentioned hereinabove do not include such fees that you or your member(s) shall pay to any other third party, such as fee for network access (broadband access, mobile network access, etc.) incurred by using this present service/these present services, devices (mobile phones, computers, tablets, etc.) and so forth.

Changes to Terms and Conditions

Raysync Cloud reserves the right to make any change(s) to the terms and conditions of this present contract. If in our sole discretion we deem a revision to these Terms, Raysync Cloud shall make an announcement of changes on its website accordingly or inform its customer(s) in the manner of a formal correspondence at least thirty (30) days in advance. Should you disagree with the change made by Raysync Cloud to relevant terms and conditions, you may raise objections within fifteen (15) days. Should the contractual parties fail to reach to agreement, you may terminate the usage of Raysync Cloud service(s). Should you remain silent within the specified period, you shall be deemed to have accepted such change(s) thereto.


1. You shall have complete ownership and rights of use to all files stored in Raysync Cloud, including but not limited to all kinds of documents, pictures, music, videos, applications and other data (hereinafter referred to as the "data"), which Raysync Cloud and/or any third party shall not have access to or use.

2. Raysync Cloud performs encrypted transmission and storage on your data and protects your data privacy within the technically controllable range.

3. Raysync Cloud enforces a rigorous management system inside its operating team, to ensure that no member may have access to your data from the system backstage.

4. Raysync Cloud provides a reliable authorization management system, with which you may grant different access permissions to different kinds of data, and Raysync Cloud may determine the access range to relevant data based on your settings.

5. Raysync Cloud does not collect any of your specific information unless provided with such information or authorized to collect such information expressively by you. In addition to users' registration information, Raysync Cloud records and stores such information as time, browser type, browser language, user's IP address, operating system, hardware and software environment information, etc. Such information shall be used to provide you with detailed user reports and better service.

6. Without disclosing any of your private information, Raysync Cloud analyzes information regarding visitor traffic, access time frame and other behavioral data in order to provide you with a better experience and enhanced services.

7. Raysync Cloud may jointly provide pertinent services with third parties. In such case, should the third party hereof agree to be bound with equal confidentiality liability as Raysync Cloud, the latter may avail the former your user information.

8. In case of loss incurred by mistakes of you or your member(s), including but not limited to administrator operational errors, user operational errors and ID/password leakage, etc., Raysync Cloud shall not be held responsible.


You shall bear the liabilities and compensation costs as follows:

1. Should your data stored, shared or disseminated via Raysync Cloud services violate other parties' rights and interests, and the latter make a claim or request.

2. Should you violate the present terms and conditions, and any third parties make a claim or request accordingly.

3. Should your violation of the present terms and conditions incur any legal liabilities.

4. Should your data stored, shared or disseminated via Raysync Cloud incur any legal liabilities.

Force Majeure

You shall bear the liabilities and compensation costs as follows:

1. Due to force majeure or other unforeseen incidents, the performance of the present terms and conditions becomes impossible, unnecessary or meaningless, and then the affected party shall not be held liable.

2. The force majeure and unforeseen incidents refer to unforeseeable and unavoidable objective events that cannot be overcome and have significant impact on one or both parties, including but not limited to, natural disasters such as floods, earthquakes, pestilence, and so forth, as well as social events such as war, riot, government behaviors, telecommunication trunk line interruption, hackers, network congestion and government regulation, etc.


As for all outstanding matters, both parties shall otherwise agree amicably on a good faith basis.